At Code Yellow Towing in Kitchener, we’ve dealt with hundreds of customers who were in need of our services, whether they had light duty or heavy duty towing needs. We’ve received many questions about our services over the years. Here are a few frequently asked questions we get at Code Yellow Towing:
What should I do if I break down on a highway?
It’s important to safely exit out of the door closest to the shoulder so you don't risk being hit by a moving vehicle, especially in bad weather conditions. Go to a safe spot on the grass if possible; never stay right beside your vehicle. Call us to request a tow truck for assistance, tell them your location and what happened. Remember: you shouldn’t return to your vehicle until the tow truck is with you.
I lost my keys can you help me?
Yes. We can unlock 99% of the vehicles on the road. We strive to help our customers to the best of our ability. While we are not a locksmith company that cuts keys for you, we can however tow you to the dealer who can make a key for you.
I have a flat tire and don't know if I have a spare. Can you help me?
We sure can all of our drivers are trained to help. We will assess every situation differently. If we can't find a spare, we will tow you to a shop to get you help. If you have a spare, we will get you on your way.